Payment Forgiveness Plan | Sonoma Clean Power
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Payment Forgiveness Plan

Arrearage Management Plan (AMP)

AMP is a payment plan option to help qualifying residential customers reduce unpaid balances on their bills. In SCP’s territory, this program is administrated by PG&E, regulated by the California Public Utilities Commission (CPUC), and available to all customers.

Who can participate in AMP?

In order to be eligible for this plan, you must be a residential customer and meet all of the following eligibility requirements. You must:

  • Be enrolled in one financial assistance program such as, CARE or FERA.
  • Owe at least $500 or more on your gas and electric bill, or owe at least $250 or more on your gas bill (applies to gas-only customers).
  • Be more than 90 days past due.
  • Be a customer for at least 6 months, and have made at least one on-time payment.
  • Net energy metering (NEM), master-metered customers and master-metered customers with sub-metered tenants are currently not eligible to participate in AMP. Find additional tips on how to read your bill to confirm your eligibility.
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Apply for AMP in three easy steps.

Call the CPUC’s program administrator, PG&E at 1-800-743-5000, to get started:

  • Step 1: PG&E’s Call Center Service Representative will help walk you through AMP and the application process.
  • Step 2: PG&E’s Credit Team will review your application and determine if your household meets the requirements for enrollment.
  • Step 3: Once approved, you will receive a customer notification confirming your enrollment within 1 to 3 business days.

Your AMP payment plan will apply to PG&E and SCP charges.

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