To apply for a specific position posted below, please send an email to jobs@sonomacleanpower.org with the position name in the subject line and attach your cover letter, resume, and references as a single PDF.
As a CSR, you'll often be the first point of contact with SCP customers. You'll work with Customer Service and Customer Center staff in some or all functions related to customer service and support, with a primary focus on telephone inquiries. You will provide responsible, patient, and efficient customer service and support to SCP staff and the public.
The ideal candidate will have strong customer service skills, as well as strong independent judgment and discretion when communicating with customers.
Required qualifications: A minimum of two (2) years of relevant experience is required, as well is the ability to communicate fluently in Spanish and English.
SCP actively works to provide an inclusive work environment, where people of different ethnicities, national origins, native languages, races, skin colors, sexes, genders and gender identities, sexual orientations, ages, physical and mental abilities, genetics and ancestry, politics, religion, financial wealth and education feel welcome, safe and invited to fully participate at every level. SCP further seeks to contribute to a more inclusive and equitable society through our actions, our communication, our policies, and our investments. SCP expects all of its employees to contribute to these goals.
