We have received reports of unauthorized individuals in the Sonoma County area falsely claiming to represent Sonoma Clean Power. SCP does NOT engage in door-to-door or phone solicitation.
Scammers may contact customers by phone, text, email, or in person while impersonating SCP or PG&E and pressuring them to make immediate payments.
These scams often rely on fear, such as threats of utility service shutoff, to prompt quick action. Below are a few tactics scammer try to use:
SCP and PG&E will never demand immediate payment or request sensitive information in these ways. If you receive a suspicious message, do not engage and report it right away.
Never purchase a prepaid card to avoid service disconnection or shutoff. Visit our Ways to Pay to learn all the authorized ways you can pay your bill.
If a person threatens immediate disconnection or shutoff of service without prior notification, you should hang up the phone, delete the email, or shut the door.
Signing up for an online account at pge.com is another safeguard. Not only can you log in to check your balance and payment history, you can also sign up for recurring payments, paperless billing and helpful alerts.
If you suspect you have been the victim of fraud or feel threatened during contact with a scammer, contact local law enforcement.
For more information about scams and how to protect yourself, visit the PG&E Scams page or the Federal Trade Commission's website.
